We are sorry if the item you purchased from our online shop was not what you expected or just didn’t suit! Whatever the reason for the return or exchange, we would be happy to accommodate you. Preferably, please email info@hamiltonandinches.com with your name, address and order number, letting us know you would like to return or exchange an item.
Then, please send the item and your details, in its original condition will all packaging to the below address:
Hamilon & Inches Web Orders Department
87 George Street
Edinburgh
EH2 3EY It is your responsibility to make sure the package arrives back with Hamilton & Inches and we strongly recommend that it is send Registered Post with Royal Mail. Upon receipt of the product, your money (less P&P) will be refunded back onto your card within 5-7 working days. Some banks process refund payments differently and we cannot be held responsible once we have made the initial refund.
87 George Street
Edinburgh
EH2 3EY It is your responsibility to make sure the package arrives back with Hamilton & Inches and we strongly recommend that it is send Registered Post with Royal Mail. Upon receipt of the product, your money (less P&P) will be refunded back onto your card within 5-7 working days. Some banks process refund payments differently and we cannot be held responsible once we have made the initial refund.
