Home | Our Service Department
OUR SERVICE DEPARTMENTHamilton & Inches is a service-oriented, traditional jeweller with a modern outlook and caring, helpful staff. We are recognised as one of the UK’s leading luxury retailers of jewellery, watches, silver and luxury goods with stores on George Street, Edinburgh and on Beauchamp Place in Knightsbridge, London. Customer service is our number one priority. Hamilton & Inches have a dedicated Repairs and Valuations department in the back of the Edinburgh store. This purpose-built space brings the two functions of repairs management and valuation into one room, enabling us to deliver an even better service in both areas. Like a watch service, jewellery needs occasional servicing and regular cleaning – maintaining claw tips, stone mounts, ring shanks and clasps is essential. As always, our resident jewellers and silversmiths are on hand to care for your jewellery and silver long after you have purchased it. The Repairs Department is available during normal shop hours. However, if you wish to discuss anything concerning a repair or valuation please call 0131 225 4898 or 020 7589 3215.
Jewellery repair service:Bespoke remounting and redesigning services
Servicing of all setting and claws – loose stones now mean a costly replacement later on.
Repairing and polishing jewellery in gold, platinum and silver
Pearl and bead restringing
Signet ring seal engraving
A full hand-engraving service
Jewellery and Watch Valuation
Complimentary steam/ultrasonic clean for any pieces bought from ourselves. All repairs start at £25
Watch Brands We Service(* denotes that we are also retail outlets for these brands)
Avia (Older models only)
A Lange & Sohne
Omega 20 years +
Rotary (older models only)