X Close Menu
Rolex

Assistant Store Manager

THE ROLE

To maximise sales opportunities by creating a luxury buying experience, providing outstanding pre and post sales advice and service delivery.

Support the Store Manager to ensure planned revenue, gross margins, desired brand image and outstanding customer satisfaction is achieved whilst ensuring the highest retail standards are consistently achieved.

Manage reporting sales staff proactively, monitoring and reviewing targets. Develop innovative retail store strategies to increase footfall and maximise profitability.

Who we’re looking for

We are looking for a result driven retail Assistant Store Manager to be responsible for all sales and operational aspects of store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in retail management with experience recruiting employees.

KEY ACCOUNTABILITIES

Lead the team and achieve business and personal objectives by:

Creating a highly motivated, commercial and engaged team who work towards the same goal.
Overseeing the development of the team through training, coaching and regular reviews.
Recognising and celebrating success, providing feedback, coaching and support when personal development is need.
Communicating effectively with the Store team, peers, and rest of company managers/supervisors.
Ensuring Company Policies and Procedures are upheld.

Maximise Sales, Profit and Service by effectively:

Leading by example to ensure superb service is delivered.
Challenging and driving sales using good commercial acumen and reports to make sound decisions.
Achieving financial objectives by analyzing variances from budget and initiating corrective actions as required.
Achieving high commercial standards through the team.
Identifying sales trends, customer requests and changes in buying trends and communicating to those responsible for buying and controlling stock.
Providing solution focused feedback to improve products and services within the business.
Displaying strong competitor awareness.
Providing online customers with a speedy and efficient service.
Ensure the store is fully staffed whenever the business is open for trading.
Take responsibility for a safe working environment ensuring all health & safety policies are adopted.
Minimising store expenditure and stock loss.

Requirements

Proven successful experience in retail management.
Leadership skills.
Excellent Communication and interpersonal skills.
Customer management skills.
Success driven to ensure the job is achieved.
Strong organizational skills.
Innovative and displays a positive approach to problem solving.
Develops ideas into workable concepts to grow the business.
Encouraging, supportive and motivational.

Behaviours

Adapts leadership style to get the best out of the team.
Inspires empowers and motivates the team to deliver business priorities.
Makes decisions based on information, understands the impact and evaluates the decision, involving the team where appropriate.
Listens to others and takes time to understand them.
Asks the right questions encouraging others to think for themselves.
Challenges where appropriate and communicates in a constructive way.
Delivers information and describes the impact to the company.
Trusts and treats individuals with respect.
Offers honest, constructive feedback when needed and coaches to improve performance.
Influences others when dealing with challenging responses.

PAY AND CONDITIONS

Salary commensurate with relevant experience
Bonus for above target performance
Group personal pension
Benefits: DIS / income protection

How to apply

If this sounds like the ideal role and you have the experience we are asking for then please send your CV with a covering email explaining why we should consider you for the role to: Ross Haston, Managing Director.

Email Ross

Please note we regret to inform that we are unable to process applications for people who do not meet all the requirements of the role.

Close

Subscribe to our mailing list

*Required Fields
Close

WeChat

Wechat QR code