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Our Service Department

Our Service Department

Our Service Department is fully equipped with the tools and expertise to help keep your jewellery and watches in beautiful condition.


Service Supervisor Lindsay Hill is a jeweller, silversmith and designer. She has extensive experience in jewellery retail and servicing. Lindsay’s skill-set allows her to work closely with our in-house jewellers from a technical and design perspective.

The skills and expertise at Hamilton & Inches enables us to provide a comprehensive jewellery repair and service offering. Our dedicated team will ensure that your requests are dealt with personally from our Edinburgh showroom.

Our specialist jewellery services include bespoke remounting and redesigning; servicing of settings and claws; repairing and polishing of precious metal jewellery; pearl and bead restringing; and complimentary cleaning for any Hamilton & Inches pieces.


Watch Service Specialist Jon Pritchard, is passionate about watches and brings his experience of the many different facets of the watch industry.

Along the way, he has met some fascinating people and the knowledge they have shared. He will look after your timepiece while it is being repaired and collaborate with our in-house watch technicians. We pride ourselves on our ability to offer expert watch servicing from our Edinburgh showroom.

The watch brands that we service include: Balmain, Baume & Mercier, Blancpain, Bremont, Breguet, Certina, Chanel, Ebel, Hamilton, A Lange & Sohne, Longines, Mido, Mondaine, Nomos, Omega, Patek Philippe, Rolex, Seiko, Tag Heuer, Tissot and Zenith.

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